A 99.9% Server Uptime

We’ve built our shared website hosting platform using stable hardware and strongly customized software. Our system administrators have installed a tweaked version of Security–Enhanced Linux on our machines to guarantee optimal protection and dependability. We have set up several DDoS protection mechanisms along with highly efficient firewall software to make sure our internal network is invincible and safe.

All shared website hosting plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, the uptime guarantee stays unchanged.

A 99.9% Server Uptime

A 99.9% Network Uptime

When you set up your own cloud hosting system, it’s vital to also build your own network infrastructure. This is the reason why we set up a custom internal network in all our datacenters. Relying on enterprise–class Juniper switches and routers, our internal network allows for astoundingly fast data transfer rates and is fully redundant.

Therefore, you will take advantage of a 99.9% network uptime in our US datacenter, in our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter as well as in our AU datacenter, irrespective of which web hosting plan you have opted for.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Just like with every other service, if it is your money at risk, you can’t feel really safe. That’s why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. If you do not feel pleased with our hosting service or in case you have to get a bit more powerful hosting solution, such as a VPS servers or a dedicated servers – we’ll give you a full refund, without any obscure fees or reimbursement taxes.

A 30–Day Money–Back Guarantee

24/7 Technical Support

We’ve conscientiously selected each single member of our 24x7 support staff to make sure that we can offer the best possible customer support you can possibly get. Each one of our customer service technicians has many years of experience working with hosting accounts behind his back, so they know what they are doing. Besides, they are at your disposal 24–7–365 – you can touch base with them at any moment and they’ll reply as quickly as possible.

Their average support ticket response time is just twenty minutes, whereas with other hosting firms you are forced to wait around for days. And we offer a 1–hour response time guarantee. Irrespective of what happens, your enquiries will be answered in less than sixty minutes.

24/7 Technical Support