Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Website Control Panel you will find an in–depth Help Center section offering multiple how–to articles and regularly asked questions. They are compiled by our support team of skillful technicians. Just fill in your question and our clever system will provide you with the most appropriate answer.

  • Top quality support service

  • How–To Videos

  • If you wish to watch how an action is done or how a problem is rectified, rather than just reading about it, then examine our selection of instructional video tutorials. They address plenty of different topics and will help you quickly learn how to work with the Website Control Panel.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24/7 client support service and a 1–hour support ticket response guarantee. Our competent support engineers will be online 7 days a week to reply to your queries and to sort out any issue that you might possibly run into. Simply submit a technical support request from the Help section and we will reply extremely quickly.