1 hour ticket response
Quick support is our leading objective and that is the reason why we’ve got a team of knowledgeable customer service technicians who are prepared to provide a prompt response to any question that you could possibly have. Just open your tech support ticket from your Website Control Panel and we will respond within one hour in the worst case scenario. As a matter of fact, we strive hard and aim for a twenty–minute helpdesk ticket response time.
A Top–Notch Customer Care Service
Each member of our support staff has several years of experience in the shared website hosting sector and the majority of them have worked for us for at least five years. They are all ready to reply to all your inquiries in the most efficient manner possible.
An Easy–to–Browse Help Center Section
In the Website Control Panel you can find an easy–to–browse Help Center section where you can get quick suggestions on how to use our web hosting services. You can find the answers to your inquiries in our F.A.Q. section, see more info in the web hosting account management articles or check out the how–to video tutorials.
