Support Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Resolution Warranty

  • Our group of techs will try their best to respond to your advice enquiries in less than 1 hour. If, however, the trouble you have come across needs some help from our Administrators’ =Team,= we will forward the ticket to the person in charge and will post a note to inform you.

  • Top quality support service

  • Qualified Technical Support Service

  • We provide you with 7 days a week client support through a turbo–fast ticketing platform integrated into your Control Panel. You can easily contact us at any time about any of the applications that come pre–configured on your virtual server, including the desired Linux distribution, the server management panel and our custom created Website Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • A comprehensive and routinely updated articles base is included in our in–house built Website Control Panel. It offers quick tips on how to carry out all of the standard site administration jobs. The Help zone offers you in–depth how to article tutorials and step–by–step video lessons. You can reach the Help zone by pressing the Help or Video buttons in the upper right side of each Control Panel section.