Even though the web hosting service offered by the different companies is relatively identical, every provider has a customized platform with its own modifications and different ways to perform certain tasks. This is the reason why, an extensive knowledge base will be very useful both for people with little or no past experience and for technically savvy users who will at some point learn how given operations are performed, but will waste valuable time in the meantime. The aim of such a knowledge base is to help make the hosting service fast and easy to use, saving users a lot of time and energy. The result is more content customers, as they can quickly find the information they wish, and significantly less work for the client service team representatives, because usually most of the queries and issues that clients have are already described in the knowledge base. In case the articles themselves are adequately written and cover more things, you will be able to find out more not only about your own account, but also about the web hosting service in general.
Extensive Online Documentation in Shared Website Hosting
If you buy a shared website hosting plan through our company, you will get access to our elaborate online documentation where you will find info about pretty much everything associated with our hosting services. The topics encompass anything from how to set up an email account on your hand phone, to how to do different things using an .htaccess config file. The articles are written in an easy-to-understand manner and feature in-depth manuals on how to execute a specific operation inside your Hepsia Control Panel. You can also find info that’s not associated directly with Hepsia, for example one that concerns web applications on your PC. The whole collection of articles will be located in the Control Panel’s Help section, but the ones that are applicable to a specific Control Panel section can be accessed on the spot. Considering the fact that we have included as many topics as possible, you will be able to find out practically everything associated with your web hosting account.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia hosting Control Panel, which is included in our semi-dedicated servers, will permit you to access the exhaustive online documentation that we’ve prepared for you. The articles themselves feature generic info on our hosting services, educative manuals about the various functions that you can use, as well as troubleshooting instructions that can help you resolve common problems that you may chance upon. The topics that we’ve included cover de facto everything, from easy things such as how to host a new domain in the account, to more complex ones such as which SSH commands can be executed on the servers. Relevant articles about the features of a particular section of the Control Panel will always be available on the right side of the page that you’re on, while the entire article collection is accessible through the all-inclusive Help section.