Service Uptime Guarantee
What precisely are service uptime guarantees? How could you take advantage of them?
Typically users consider just the features they're going to get with a given shared website hosting plan and tend to forget something just as critical - the service uptime. As effective as a plan might be, common downtimes could lead to lower search engine rank and lost clients no matter what the explanation for them may be. Not surprisingly, not many people would come back to a site that is inaccessible half the time, not mentioning the lost capital in case you have invested in a marketing and advertising campaign. That is why, when you purchase a new web hosting plan, you should make sure that the service shall be stable and your websites will be online always. This means more visitors, or in case that you have got an online store, for instance, better uptime usually means happier clients.
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Service Uptime Guarantee in Shared Website Hosting
All of our
shared website hosting packages feature a 99.9% service uptime warranty. We are able to achieve that by using a groundbreaking cloud hosting platform in which every service (files, e-mail messages, databases, and so forth.) has its own group of servers. We do not run everything on just a single web server as most providers do, so we have basically got rid of the downtime of any service and even in peak times we can balance the load between servers for the greatest possible performance of your web sites. If one machine fails, the other ones in the cluster will take over to ensure the continuous work of the web sites. To protect yourself from infrastructural issues, our hosting server facilities use powerful diesel backup generators and a number of independent Internet providers as to ensure that visitors will be able to reach your sites no matter what. We also have a team of expert professionals monitoring the servers 24/7/365.
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Service Uptime Guarantee in Semi-dedicated Servers
Our
semi-dedicated server solutions offer a 99.9% uptime guarantee. In fact, you won't detect any downtime or service disruptions at all because of the fact that we employ a revolutionary cloud platform and rather than managing everything on just one web server as most providers do, we have separate clusters of servers that handle each service - files, email messages, CP, databases, etcetera. We have a customized load-balancing system, so our web hosting service is way more stable than what you'd typically find on the market. To ensure that nothing will disrupt the work of your websites, our web server facilities have diesel backup generators and several independent Internet providers. We have software and hardware firewalls to prevent DDoS attacks and administrators keeping track of the web servers 24/7 to sort out any software issue that may appear.
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Service Uptime Guarantee in VPS Servers
Our Virtual Private Server packages have a 99.9% uptime guarantee. The stability and availability of the service is ensured by a number of Internet providers and diesel backup generators. We also employ new hardware for the physical web servers where the VPS accounts are created to prevent any possibility of hardware dysfunction and every part has been tested carefully. The security of your data is ensured by using enterprise-level hard disk drives working in RAID and the uptime warranty time includes all repairs and maintenance procedures, so your sites are going to be operating practically without any disruptions. Our experienced professionals will resolve quickly any software issue that could surface, so even if there is a problem with another
VPS server account on the physical web server, your VPS shall not be affected. The server uptime is listed on our site and not concealed in our Terms of Service given that we can keep our promise and provide an exceedingly stable hosting service.
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Service Uptime Guarantee in Dedicated Servers
While we cannot control what you do with your
dedicated server, what offline software and / or script-driven apps you install on it or how often you restart it, we can ensure that it’s accessible at least 99.9% of the time. Your web server is going to be situated in our state-of-the-art facility in the downtown area of Chicago and its uptime and availability is going to be ensured by powerful diesel backup generators and a number of Internet providers, so no power outages or other infrastructural issues shall affect the proper operation of your web sites at any time. Our professional group of system admins will ensure that if your server freezes for some reason, it's going to be rebooted quickly. To prevent any possibility of malfunctions, we are going to give you a server with new and carefully tested hardware components to ensure that your Internet sites are working no matter what.